Leadership and Communication in the Workplace - Leveraging Your Personality for Effectiveness
Sunday, June 29, 2008

Have you ever struggled to effectively convey information to colleagues and clients? Do certain individuals irritate you and know how to push your buttons? Learn why this is a prevalent occurrence in the professional climate. This interactive seminar will leave you with various tools applicable to handling these recurring situations. An initial assessment of your personal style will showcase your strengths in the workplace. Understanding of personalities and behavior will increase your ability to leverage social tendencies in the workplace, making you more effective at what you do. This training is applicable to any individual who wants to improve relationships with colleagues, clients, customers, family, and friends.

Objective: To assist participants to identify and utilize the strengths they bring to the workplace, to appreciate and understand the strengths others bring to the workplace and to create a personal strategy for handling workplace challenges constructively and productively. Presentation will include short lectures and discussions supported by Power Point, individual, group and out-of-your-seat activities.

1. Identify your Style (45 minutes)

• Complete a short survey

• Review the Results

• Affirm the Results

2. Using your Style to Everyone’s Advantage (60 minutes)

• Focus on the Benefits You Bring

• Eliminate Emphasis on Fixing Weaknesses in Self and Others

• Identify the Types of Tasks That Give You Energy

BREAK (10 minutes)

3. Things to Watch Out For and Things to Do and Say (45 minutes)

• What Gets Your Goat

• Have a Plan for Composure

• Identify and Choose Actions and Words That Fit Your Style

4. Questions of Culture (45 minutes)

• Identify various cultures and co-cultures with whom you come in contact

•Discuss a variety of cross-cultural implications and interpretations

•Culture Comfort or Confusion?

5. Things to Take With You (20 minutes)

•Handouts and Notes

•CD’s

•Ten Exercises

6. Written Evaluation and Oral Feedback (10 minutes)

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